Effective Date: 01/06/2025

G L Bowron & Co Ltd T/A Bowron Sheepskins (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our WooCommerce-powered online store at bowron.co.nz

By using our website, you accept the practices described in this Privacy Policy.

1. What Information We Collect

We collect information from you when you interact with our site, place an order, subscribe to our newsletter, or contact us.

A. Personal Information

When placing an order or registering an account, you may be asked to provide:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed securely by third-party payment gateways)

B. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type and device
  • Pages viewed and time spent
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase or account
  • Respond to customer service inquiries
  • Send order confirmations and status updates
  • Provide promotions and marketing (with your consent)
  • Improve our store functionality and user experience
  • Meet legal and compliance obligations

3. WooCommerce and WordPress

Our store is built using WooCommerce and WordPress. They may store your personal data to support shopping functionality (e.g., cart, checkout, and order management). Your data is kept secure and only accessed when necessary to serve your order.

4. Payment Processing

We use secure third-party payment gateways (such as Stripe, PayPal, or others) to process your payments. Your credit card details are encrypted and handled directly by the payment provider. We do not store full credit card information on our servers.

5. Cookies and Tracking Technologies

Cookies are used to:

  • Keep track of your shopping cart
  • Maintain session and login information
  • Analyze traffic and user behavior
  • Improve site performance

You can manage cookie preferences in your browser settings. Some cookies are essential for the site to function correctly.

6. Data Sharing

We may share your data with:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and logistics providers
  • Website and marketing service providers
  • Legal or regulatory authorities when required

We do not sell or rent your personal data.

7. How We Protect Your Information

We use secure hosting, SSL encryption, firewalls, and regular updates to protect your data. While no online system is 100% secure, we take reasonable precautions to prevent unauthorized access or disclosure.

8. Your Rights (New Zealand Privacy Act 2020)

As a New Zealand resident, you have the right to:

  • Access and correct your personal information
  • Request deletion (where permitted by law)
  • Withdraw consent for marketing communications
  • File a complaint with the NZ Privacy Commissioner

To exercise these rights, contact us at the details below.

9. Data Retention

We retain your information for as long as necessary to fulfill orders, provide customer service, and comply with legal obligations (such as record-keeping for tax purposes).

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, with the revised date at the top. Continued use of our site constitutes your acceptance of any changes.

12. Contact Us

For privacy-related inquiries, please contact:

G L Bowron & Co Ltd T/A Bowron Sheepskins
Email: info@bowron.co.nz
Phone: 03 384 2609
Address: 2-12 Long Street, Woolston, Christchurch, NZ