Care instructions

General Care

Regular vigorous shaking and brushing the skins with a wire brush will help to maintain and restore the natural soft product appearance.
Regular vacuuming on medium suction using standard nozzle attachment only. Do not use rotating vacuum head attachment.

Natural and Ivory coloured products ONLY – we do NOT recommend complete immersion cleaning coloured products.

Natural or Ivory coloured products ONLY – we do NOT recommend machine washing coloured products.

Ivory coloured product ONLY – we do NOT recommend spot cleaning coloured products.

Spot clean using soft cloth.
Use warm water at max 38°C/100°F temperature.
Only use NON ionic mild liquid detergents.
Do not use non alkaline products.
Do not use products containing biological enzymes or bleach.
Clean affected area using moist soft cloth in circular motion, starting on outside of area and working into center, using dry cloth to apply pressure and remove excess moisture.

For coloured products we recommend dry-cleaning ONLY.

Products should be line or flat dried only.
Do not tumble dry.
Do not force dry.
Do not dry in direct sunlight.
Product should be pulled back into original size and shape while damp prior to drying.
We recommendbrushing using a medium wire pet brush first while product damp and then again when completely dry to encourage the original fluffy appearance.

NOTE: EXCESSIVE HEAT WILL CAUSE HARDENING OF LEATHER AND/OR PRODUCT SHRINKAGE.

Air movement while drying is recommended.